Andy Pullen
Established Member
Be ready for them to lie thru their teeth if they do turn up.
Andy Pullen":1hk3psuu said:Be ready for them to lie thru their teeth if they do turn up.
Roger Sinden":34xb1v91 said:Andy Pullen":34xb1v91 said:Be ready for them to lie thru their teeth if they do turn up.
Is that from personal experience, Andy?
Roger Sinden":z94ehxji said:So I wrote to B&Q explaining that they were in breach of contract. This is the reply..
"I have taken advice from our Legal department and advise you that as you have now had a full refund and an offer of an alternative product for the same price (This last bit is a blatant lie), we are not in a position to do any more for you". Surprise, surprise.
Small claims court here I come.
Tony":169u362n said:Roger Sinden":169u362n said:So I wrote to B&Q explaining that they were in breach of contract. This is the reply..
"I have taken advice from our Legal department and advise you that as you have now had a full refund and an offer of an alternative product for the same price (This last bit is a blatant lie), we are not in a position to do any more for you". Surprise, surprise.
Small claims court here I come.
Sems to me that court will waste your time, possibly some of your money and won't affect B&Q one iota.
Do you really think they care or will be inconvenienced by your action?
Tony":2tl9dd81 said:Sems to me that court will waste your time, possibly some of your money and won't affect B&Q one iota.
Do you really think they care or will be inconvenienced by your action?
Jake":1ut9qiz1 said:I certainly think they won't care or be inconvenienced if there isn't an action, which is why they are refusing to fulfill the contract..
and they continue to get away with murder..
andycorleone":2569rk84 said:B&Q are not selling the router anymore they don't have more stock.
Andy Pullen":5cjdf7nu said:And don't forget to tell the judge how you could have had one passed along from someone else on this very forum but once you realised that B&Q were going to let you down it was too late. :-({|= :^o :lol:
Enter your email address to join: