Cheshirechappie":36h9qaqs said:
iNewbie":36h9qaqs said:
I've used Classic Hand Tools. They're very good. Whether he's spent another £80 is irrelevant. They feel he had a justifiable case to return those goods. Adjusting to a woodworkers normal scope obviously isn't in their sales!
Its your opinion his words are harsh, you certainly aren't speaking for me and I doubt countless others. I don't want to state the obvious but its a public forum (within the boundaries of the owners consent) and people will say things other many may not agree with. Me, I'd agree to disagree and move on - as I will be, now.
The customer exercised his right to return goods bought by mail order. The seller acted correctly - and indeed, went above and beyond. We've no idea what advice the seller may or may not have offered the customer, and it's none of our business anyway.
However, the customer then left a negative post on a public forum about a certain manufacturer's product without - as far as I can tell - first contacting them for advice or giving them any opportunity to do anything about the situation. Thus, this thread will come up in the future when someone seeks information about AI chisels, painting them in a negative light, without AI having had the chance to do anything about it. That's a bit out of order, in my view, so I'm standing up for AI. I use some of their chisels, and have absolutely no problem with them.
I was not going to comment again on this thread but given you sir have pretty much consistently put words in my moth and totally missed the point of what I have tried to say and subsequently explain I am going to correct you
To correct your main gripe - I have not once said AI make a rubbish product or anything along those lines, what i have said is i was disappointed with what I received based on what I was expecting to get. My expectations were generated from internet research as thats the only place I have to research stuff.
In regards to your somewhat mis guides and simplistic take on what tried to demonstrate with the shoes example - I clearly was not trying to do a like for like comparison of a £600 shoe to a £25 chisel. What I was trying to point out is both brands sit in the same sort of level in their respective markets and both make a hand made product. If it helps I can give you a closer example - 4 years ago I bought a decent set of kitchen knives, they are hand forged in Japan from laminated white paper steel and cost about £100 - £150 per knife. Now before you get all excited I am again not drawing a direct pound for pound comparison what I am doing is given an example of another hand made product but one that this time sits near the bottom end of their respective market. Now these knives are all hand ground and honed on Japanese water stones and came to me with a highly polished hair popping edge. Now being white paper steel they are not without issue - the developed a patina quite quickly BUT given i was advised of this before buying I new what to expect and was happy to accept it.
Anyway enough is enugh - this is the internet, you are all strangers and its a lovely evening so I am sure i can find something better to do with my evening.