TV interference

[Lightweeder]

Well, it's not an ideal situation, but I have to give credit firstly to Mike at Snainton, who has been fantastic (I bought the lathe through them) and Charnwood, who have put a lot of work into trying to track down the fault. They're sending up a new motor tomorrow, but Mike has assured me that he'll give me an identical new lathe, a different new lathe or a refund, if this doesn't work. Can't ask fairer than that.

LW

 

[Bodrighy]

It's always good to hear of good customer service. Hope it solves the problems.

Pete

 

[Jenx]

Thats good news LW ...

Sounds like a suppression problem on a brush motor, hopefully you'll get a good outcome 8)

 

[Lightweeder]

.....8, 9, 10 and I'm still waiting :evil:

 

[Jenx]

To be fair, LW ... it was friday afternoon when 'all was well' .. its now only monday.. for Business, the weekends are 'lost'.
Whilst I would completely understand the frustration.. I do think you'd need to give them the grace of a day or so to sort it out....

Sorry to be a bit 'devils advocat-ey' there, but I treckon you have to give them a fair crack of the whip... in business terms we're talking only 24 hours from the post on friday afternoon.

They'll "come good" for you.. the signs thus far are all positive :wink:

 

[Lightweeder]

Jenx - you're right, of course - but, being picky, I would have expected them to shell out a few pence extra for next day delivery and get it to me on Saturday.

Aaaannnnnyyyyyway :wink: Motor arrived just after lunch, was duly fitted and it's not worked unfortunately. I sympathise with Charnwood, as they genuinely don't know what to do to help me. The W821 is a lovely little lathe, running like a top. Anyway, they're sending me a new one to try and I'm hopeful but not confident. You would have laughed the other day, a neighbour 5 doors away running his extension down the street, into another extension, then into our house, and we still had interference. I just wondered, as I've got so much wiring in that workshop, that I wanted to isolate the 'me' factor altogether. Having said that, my old W820 didn't cause interference.

Finial - if you're looking in, I wonder how you managed to track the fault down to your inverter.

LW

 

[Jenx]

Wow, LW, thats a pity its not cured it. Definately very similar to the old car dynamo's with no suppressor, interfering with the car radio... remember that ? :lol: :lol: :lol: ...... same problem basically.
They've certainly 'tried' there.. and full marks for that.

I'm guessing you've been in touch and reported the latest .... whats the proposed plan of action now ? - different machine ?

Here's hoping there's a relatively easy solution to it... Its frustrating not being able to 'play' when the mood takes !

Sounds like they have the right attitude towards ccustomer service at least... and thats 9/10'ths of the battle... they'll resolve this for you ultimately, I'm sure.
keep us informed of what develops... its an "interesting" one, this. ... no doubt extremely frustrating for you, yourself of course..

Hope you get a good solution in the end 8)

 

[Old joiner]

If this has an electronically controlled variable speed, you may be able to feed the motor directly from the supply. Yes I do know the implications of what I'm suggesting, but as a test it would eliminate any electronic hash coming from the controller.

JohnB

 

[Finial]

It was a long time ago but as far as I remember the interference kept pace with the lathe - there was a whining noise that went up and down in pitch along with the lathe speed. I called the supplier and they said the inverter only had limited suppression built in and I needed the separate suppressor. Still the same now because I had to replace the inverter a few weeks back and they said I should leave the suppressor connected. No complaints since. Actually I don't think there ever were any complaints, I picked it up on our own set straight away.

 

[Gordon T]

Hello all,

I also have tv interference............as I get older I watch it more which interferes with my turning..............I'll get my coat

GT

 

[Bodrighy]

Hello all,

I also have tv interference............as I get older I watch it more which interferes with my turning..............I'll get my coat

GT

I watch it less and less....does that mean I am getting younger :lol: ?

Pete

 

[Doug B]

Hello all,

I also have tv interference............as I get older I watch it more which interferes with my turning..............I'll get my coat

GT

I watch it less and less....does that mean I am getting younger :lol: ?

Pete

No Pete. it means you`re getting older & grumpier & don`t like anything thats on the box.....................................Well that`s what the kids tell me. :shock: :shock:

 

[Bodrighy]

My grandchildren call me Grumpy Grandpa anyway so that's no surprise. :lol:

Pete

 

[Lightweeder]

If this has an electronically controlled variable speed, you may be able to feed the motor directly from the supply. Yes I do know the implications of what I'm suggesting, but as a test it would eliminate any electronic hash coming from the controller.

JohnB

Yes, it does have electronic variable speed, and it looks like the problem's somewhere in there. Hope it doesn't come to that OJ, but we're already thinking of 'worst case scenarios'.

Thanks Finial.

Jenx - yes I do remember. Vacuum cleaners were the worst offenders, but it's more or less eradicated these days. Maplins man told me it's illegal the way it is at the moment - like everything else, interference has been regulated :?

Charnwood are sending me a new lathe to try this morning. Can't ask fairer than that.

 

[Lightweeder]

New lathe just the same. Plugged it in still in the box, and it's no better

 

[Lightweeder]

I'll have to raid the piggy bank, but am thinking about a Record Power DML305VS. Does anyone have any experience of it ?

 

[duncanh]

Sorry to read of your ongoing troubles.

Before deciding on a replacement here's a thread on the Woodworkers Institute forum discussing small lathes. I haven't read through it all so don't not what the suggestions were...


Duncan

 

[Lightweeder]

Thanks Duncan - as the poster on your link mentioned, it's supposed to be more of a midi than a mini, and the one I'm looking at's got variable speed. It's got twice the power of the Charnwood. Apart from that, I'm getting a 'deal' on it, so I'm inclined in it's favour.

 

[Lightweeder]

I've collected a new Record Power DML305VS today. Very nervously plugged it in, but it's perfect. Not a trace of interference. It's a much more powerful machine and comes with a 5 year guarantee :wink: :wink:

Snainton have been absolutely brilliant. A big 'thank you' to Mike, who's been patient, backed me the whole way and given me a complete refund on the Charnwood(s), as well as knocking a bit off the Record Power. It's not the easiest place to get to, but it's got everything for the wood turner.

I've got a lot of catching up to do now :roll:

LW

 

[CHJ]

Way to go LW, get stuck into those Chrissy presents you had in mind.

More power to your turning.