ByronBlack
Established Member
The Planer Thicknesser has finally arrived.
Today has been a total nightmare. I woke up bright and early all excited waiting for the TNT delivery guy to knock on my door and wheel in my new purchase. Excitement turned to anxiety as mid-day clocked round - surely it should have arrived by now!
I phone the company, track it and get told that the driver turned back at 8.00am because the road was in inaccessible, what a load of BS my road is perfectly fine for all trucks, we even have an alleyway which can be used, so I interogate the poor guy on the phone only to find out that the driver is a lying swine and the reason why he couldn't deliver was because he forgot the 'pump-truck' which he needed to move the thing, so my P/T was stuck on his truck all day while he probably sat on his fat rear end in a greasy-spoon eating bacon sarnies.
3 Hours later of calls going back and forth between me, the customer services deparrment and the depot, they finally agree it's their mistake and will make sure the item is brought out to me that evening on the next shift (the depot is only 30mins away from me, so why the original driver couldn't have just gone back to get the pump-truck and come back I don't know).
So, 8.30 pm was the time it was supposed to be brought over, nothing... 10pm comes round and finally the guy arrives. 30mins later we get the thing of the truck and in to the back garden, he departs. I have 200kg of iron bolted to two pallets stuck behind the workshop - pipper!
So, a shout out to SWMBO and 1 hour later we have managed to break open the crate, unbolt it from the pallet and 'walk/rock' the beast back and forth inching it forward down the garden and finally into the workshop, only god knows how we managed it.
So, I take all the packaging off, look at the beds - rust! look under the beds into the thicknesser compartment - rust!! Take the back cover off to have a look, yes you guessed it, more rust!!
:evil: :evil:
There's no way this thing is new, otherwise it's been sitting in a chiwanese paddy field for the past few months.
Excilierating, excited, relieved, and now dispondant.
Hopefully, the guy's at Lyndhurst can sort it out, but there's no way i'm moving it anywhere now though.
Just felt like a rant, so apologies if this post bored anyone.
I WILL however continue to add to this thread on how the machine is once the rust issue is resolved, and it's up and running.
Despite all the negative feelings, i'm quite impressed by it's heft, and it's presence in the workshop it's really a lovely thing, just hope it won't be too much of a pain to sort these issues.
Today has been a total nightmare. I woke up bright and early all excited waiting for the TNT delivery guy to knock on my door and wheel in my new purchase. Excitement turned to anxiety as mid-day clocked round - surely it should have arrived by now!
I phone the company, track it and get told that the driver turned back at 8.00am because the road was in inaccessible, what a load of BS my road is perfectly fine for all trucks, we even have an alleyway which can be used, so I interogate the poor guy on the phone only to find out that the driver is a lying swine and the reason why he couldn't deliver was because he forgot the 'pump-truck' which he needed to move the thing, so my P/T was stuck on his truck all day while he probably sat on his fat rear end in a greasy-spoon eating bacon sarnies.
3 Hours later of calls going back and forth between me, the customer services deparrment and the depot, they finally agree it's their mistake and will make sure the item is brought out to me that evening on the next shift (the depot is only 30mins away from me, so why the original driver couldn't have just gone back to get the pump-truck and come back I don't know).
So, 8.30 pm was the time it was supposed to be brought over, nothing... 10pm comes round and finally the guy arrives. 30mins later we get the thing of the truck and in to the back garden, he departs. I have 200kg of iron bolted to two pallets stuck behind the workshop - pipper!
So, a shout out to SWMBO and 1 hour later we have managed to break open the crate, unbolt it from the pallet and 'walk/rock' the beast back and forth inching it forward down the garden and finally into the workshop, only god knows how we managed it.
So, I take all the packaging off, look at the beds - rust! look under the beds into the thicknesser compartment - rust!! Take the back cover off to have a look, yes you guessed it, more rust!!
:evil: :evil:
There's no way this thing is new, otherwise it's been sitting in a chiwanese paddy field for the past few months.
Excilierating, excited, relieved, and now dispondant.
Hopefully, the guy's at Lyndhurst can sort it out, but there's no way i'm moving it anywhere now though.
Just felt like a rant, so apologies if this post bored anyone.
I WILL however continue to add to this thread on how the machine is once the rust issue is resolved, and it's up and running.
Despite all the negative feelings, i'm quite impressed by it's heft, and it's presence in the workshop it's really a lovely thing, just hope it won't be too much of a pain to sort these issues.
.
