Doug71
Established Member
I had to rescue my mother the other night as she had got sucked in by one of the scam O2 calls.
They claim to be from O2 offering a discount on your tariff for being a good customer etc. They ask you to read back the one time passcode that they send to confirm it's you, thing is they have just requested a password reset on your O2 account. O2 send the code to your phone for you to reset your password which you then read out to the scammers giving them access to your account, they can then change details on your account and order new phones to be delivered etc.
My mother is normally good with these things but she fell for this one, luckily I walked in while she was on the call and managed to sort it out.
They claim to be from O2 offering a discount on your tariff for being a good customer etc. They ask you to read back the one time passcode that they send to confirm it's you, thing is they have just requested a password reset on your O2 account. O2 send the code to your phone for you to reset your password which you then read out to the scammers giving them access to your account, they can then change details on your account and order new phones to be delivered etc.
My mother is normally good with these things but she fell for this one, luckily I walked in while she was on the call and managed to sort it out.