You're not the only one. I ordered some solar power accessories from a major wholesaler. Showing 53 units in stock, they charged £17 for next day delivery. Next day came and went. After some chasing, the goods are promised on 6 day delivery, drop shipped from the (UK) manufacturer who can't build them fast enough to keep up with demand. They're ignoring my demands for a refund of the shipping fee as I didn't get the next day service I paid for. Fair's fair. If they don't, I'll make a point of ensuring that they don't get £5k of other business that they were well placed for. That'll cost them a good £1,000 profit. Never take your customers for granted.
