Hi V
Thanks for that. Latest is that my car is booked in for tomorrow, although I haven't, as of this moment, got the go-ahead to have the work done. That should happen today, I hope. I've decided to use the insurance company. Originally I thought I'd claim directly off the lorry company, but I have only the reg, not, officially, the company (although I believe it to be a JCB vehicle). The police have written to the co, but they have 28 days to reply, then the police write to the driver, who has 28 days to reply. Only then will they give me the info, so then I write, and they have 28 days to reply... and so it goes on.
The insurance co have been good so far (they quoted me happy) and it seems unlikely that this will affect my no claims discount.
On the very bright (different) front, my mate is home from hospital and looking much more like his normal self. He is talking properly again, and is wide awake, something that he hasn't been for a long time. He's even talking about when we are going to fit the 23 casements we made earlier in the summer, so he must be feeling better. Whooppee!!!!