stuartpaul
Established Member
I shop around for almost everything so I don't need the current publicity to make me keep doing it.
My current (get it!) deal ends in May but I thought it useful to have a look round sooner rather than later. So off I trots to one of the comparison sites and after pumping in all the necessary information I'm told I can save £180 a year. Not masses but very nearly a new plane!
I had problems on the site so picked up the phone to speak to a human. They confirm all details including the saving and then inform me my 'new' monthly direct will be £119 when compared to my current (I did it again!) £86.
Now whilst I only have a grade 2 CSE in maths 119 is bigger than 86 so where the heck does the 180 saving come from?! Apparently all comparisons are based on the full tariff and not the one you're currently on. I went round in circles trying to get the young lady to agree that I wasn't actually going to make a saving at all (in fact pay more) and she point blank refused to accept it! I even asked her if 119 was bigger than 86 and in the context of the conversation she refused to provide a straight answer.
I refused to up my direct debit as I'm always in credit so went to my existing supplier and managed to change to a tariff that would at least allow me to maintain current direct debit.
It left me feeling rather exasperated and wondering if this whole 'you can save £xxxxx' is a bit of a con when many people these days aren't on full tariff.
If you're paying full tariff you need your bumps felt but I do accept that there are those who need help in achieving reduced payments (quite how you do that I don't know).
Rant over!
My current (get it!) deal ends in May but I thought it useful to have a look round sooner rather than later. So off I trots to one of the comparison sites and after pumping in all the necessary information I'm told I can save £180 a year. Not masses but very nearly a new plane!
I had problems on the site so picked up the phone to speak to a human. They confirm all details including the saving and then inform me my 'new' monthly direct will be £119 when compared to my current (I did it again!) £86.
Now whilst I only have a grade 2 CSE in maths 119 is bigger than 86 so where the heck does the 180 saving come from?! Apparently all comparisons are based on the full tariff and not the one you're currently on. I went round in circles trying to get the young lady to agree that I wasn't actually going to make a saving at all (in fact pay more) and she point blank refused to accept it! I even asked her if 119 was bigger than 86 and in the context of the conversation she refused to provide a straight answer.
I refused to up my direct debit as I'm always in credit so went to my existing supplier and managed to change to a tariff that would at least allow me to maintain current direct debit.
It left me feeling rather exasperated and wondering if this whole 'you can save £xxxxx' is a bit of a con when many people these days aren't on full tariff.
If you're paying full tariff you need your bumps felt but I do accept that there are those who need help in achieving reduced payments (quite how you do that I don't know).
Rant over!