Burning pallets in a wood burner?

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I'll forward the declaration to the installer and see what happens tomorrow. I don't see what the problem is, but the installer says it should have a plate, usually riveted, and he is a HETAS registered experienced guy. I'm reluctant to start mud slinging at this stage, but it's hassle I don't need.
 
All appears to be resolved. My man, HETAS and Dowling have all communicated and all is well. I must admit I find it a little surprising that HETAS didn't seem to have it on record that Dowling were eligible to self certify, but credit all round.
 
Pleased you got it sorted, especially if it was my recommendation which persuaded you in the first place!
 

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