4 weeks ago our Bosch 32R lawnmower decided it no longer wanted to be a lawnmower as it preferred the notion of being a piece of junk instead. It had a good, albeit short, life whilst with us, just a gnats ****** short of three years.
Sadness fell upon the Garno household, quickly followed by dread on my part when it became apparent that the only way to get our grass cut would be to suggest to Mrs Garno she would have to do it with scissors.
Before suggesting this to her I decided to check when the warranty expired, Well our luck was very much in as we still had 5, yes 5, days left. We contacted Bosch and they arranged for collection the next day. All went well with the collection and the delivery, but then Bosch decided not to bother telling anything. We still had heard nothing by Friday just gone so we contacted them again and were told it was on the bench being repaired.
On Monday we received an Email from Bosch saying in this instance they will not be repairing but will replace it with a new mower of the same spec or they will upgrade it, all stock dependent.
Well today our new Mower arrived, they have upgraded it to the 34R YAHAAY!!!!
I started to assemble the mower and have terrible news to share with you all.
The back wheels are missing :shock:
So contacted Bosch and spoke with Phil, very nice chap and he has ordered some for us, only thing is they will take about a week or so to get delivered. I swear if the grass gets any longer we will bump into Dr Livingston
Sadness fell upon the Garno household, quickly followed by dread on my part when it became apparent that the only way to get our grass cut would be to suggest to Mrs Garno she would have to do it with scissors.
Before suggesting this to her I decided to check when the warranty expired, Well our luck was very much in as we still had 5, yes 5, days left. We contacted Bosch and they arranged for collection the next day. All went well with the collection and the delivery, but then Bosch decided not to bother telling anything. We still had heard nothing by Friday just gone so we contacted them again and were told it was on the bench being repaired.
On Monday we received an Email from Bosch saying in this instance they will not be repairing but will replace it with a new mower of the same spec or they will upgrade it, all stock dependent.
Well today our new Mower arrived, they have upgraded it to the 34R YAHAAY!!!!
I started to assemble the mower and have terrible news to share with you all.
The back wheels are missing :shock:
So contacted Bosch and spoke with Phil, very nice chap and he has ordered some for us, only thing is they will take about a week or so to get delivered. I swear if the grass gets any longer we will bump into Dr Livingston
