Thanks guys, not VAT registered, the customer pays no VAT, I thought so.
The thing is in this area the guy who is retiring has a pretty good name for his work and so the way she sees it is, if they worked for him their work must be good too, which may very well be true, but what puts me off of them is that they lied to a woman they have known all their life, which is not a very good way to start a business.
They say that they are going to give her a warranty in writing, but I am worried that that might not be worth the paper it is written on because there are companies shutting up shop, changing their names and starting again up and down the country everyday. Also because her house opens right onto the pavement/a main road they also said that there old boss who owns his own scaffolding will as a favour to her get a permit and erect it for her job all included in the price. This on a 2 storey 10m long scaffolding will save her about another £1,500, are they that expensive?
She is such a nice old girl who looked after us when we first moved up here so I would hate to see her ripped off. I told the wife to tell her to find a company who gives insurance backed guarantee because at least that way she is covered no matter what. The trouble is being her friends sons I think she feels like she somehow has to accept them now.
Cheers
Mike