Tesco / Nestle rant

[Lons]

Thanks Lons. Been away, catching up... but you are right. I am going to keep on this as I can get a bit tenacious :lol:
And for the doubters, I am also quite busy, but so far I may have spent around 15 mins on this (plus some thinking down-time, I admit).
I just feel we have to challenge and fight sometimes.
Just had an ebay seller calling me an f-ing w-nker over the phone for leaving some honest feedback. Point is - be heard or be quiet.

And it does seem no-one likes either Tesco or Nestle. It may be that all I have done here is fan the flame.

Back in the uk. Terminal 5 for the next four hours to be exact!!!
If you need the md link drop me a pm and I'll send it tomorrow
Bob

 

[condeesteso]

sorry Lons, prob too late now but yes please :wink: Trust you are no longer in T5!

 

[Lons]

sorry Lons, prob too late now but yes please :wink: Trust you are no longer in T5!

7 bloody hours in Teminal 5 :evil: as N/C plane was delayed 2 hours. Just what you need after a 10 hour hop over the pond!

Here's the list but can't find the UK email. http://www.ceoemail.com/ ......Looks as if the UK MD has moved on so might be a bad time but new woman might be keen to help http://www.just-food.com/news/nestle-uk ... 20327.aspx http://www.thegrocer.co.uk/companies/su ... 79.article

New MD is I think Fiona Kendrick
CEO in Switzerland is [email protected]

I'll look properly when I get time

Bob

 

[condeesteso]

thank you for your efforts Lons... I am now back on the case. 'Amusing' that the current Gold Blend jar (glass, plastic etc) promotes the fact Nestle is providing 4 million coffee trees and training Columbian farmers (in what exactly, I wonder).
To be a little clear here - I actually do have a life, but I get very angry when I see corporates use an eco 'concience' as nothing more than a marketing weapon. Name and shame, that's the game.
If I get anywhere at all, I shall report back.

 

[Lons]

Good luck with it Douglas

There's a certain satisfaction in getting a message to the powers that be when you feel you have a justifiable complaint. Even if the outcome isn't always what you hope for, at least it makes someone sit up and take notice.

I don't complain very often but am about to do just that with British Airways regarding an unacceptable flight to Las Vegas. That's the second really bad experience with BA who seem to have let their standards slip.

Bob

 

[acewoodturner]

After being a member of the AA for many years, I got a letter from them telling me that I could no longer pay by quaterly direct debit. This pissed me off and I phoned and complained and got put through to normal call centre lady. She didnt know why this change had come about and I asked to speak to her line manager. No problem she said and put me through to a bloke. Told him the problem and he said he would sort it and this should only have happened to new members. I asked him if he could really sort it and he said , ''Yes, I am the General Manager of AA Membership and the buck stops with me!''
Turns out the lady I first spoke to was new and just put me through to the overall boss. He was as good as his word and did fix it. Not only that he was a really nice bloke as well. Dont think that would happen today though as its now a private company.

Mike