Screwfix - Aaaaaaaaaaaargh

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I've used them a couple of times in the last month. Both times the stuff's arrived either next day or the day after- although the 'day after' order was made before the 6.00pm deadline and I had to hang on for at least 10 minutes to get through.

Their computer definitely needs sorting out. One order had items to be sent separately, and they were listed on the invoice with the same product code and strange quantities and prices e.g. quantity = -89, price = £0.01. When queried (I was already stocked up with exotic sub-atomic particles) they said 'it's the only way the computer can do it.'

Square
 
Here's a coincidence. Just after making that last post, I received a call from Screwfix to check whether I'd received my order, consisting of two separate deliveries, and which actually arrived last week.

Hmm...I suppose that's good.. .

Square
 

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