Parquet Floor Restoration Issue

[deema]

I’m going to be devils advocate. How do you know that the colouring it is now, isn’t the original colour? Can you prove the different coloured blocks were caused by staining that he agreed to remove? Did you agree a standard of the colour for the finished floor. If you take him to small claims, you have to prove your case.

Now, whether you or anyone like the finished product is irrelevant. If the blocks are stained all the way through, it suggests to me that that was their original colour. Even radiator gloup wouldn’t stain blocks consistently all the way through. A lot of what this chaps done sounds sensible. He didn’t and wouldn’t apply filler as this would have cracked and look a mess. He didn’t try to stain the floor to hide the issue as he didn’t feel he could achieve a satisfactory result to meet your aspirations. You agreed and accepted a price reduction, so, to be honest, I think you’ve not a leg to stand on. If you’d wished to take this further, you shouldn’t have accepted the £200.

I wouldn’t start take your frustration out on social media, he may well take legal action against you! You’d again have to prove your comments were justified and accurate.

 

[johnnyb]

To uplift the floor, screed then refloor will cost loads way beyond what I imagine this guys charged. How would he know the exact result wouldn't come out like a new floor. I think your expecting a bit to much from the contractor(ie knowing what your expectations are, that anything that's not as good as a new floor is unacceptable) I'd accept the £200 and treat it like what may have been a huge cost saver that didn't quite happen. I had an old boy sand and finish my oak parquet last week. His work was also a bit slapdash in places but I understand at his price point compromises have to be made. I'd phoned others and had huge quotes. He used rubio monocoat(coat and run) his filling was dubious as in 1 day there's no time to wait for drying. He didn't fill using the dust method once again no time. But he had the right kit and made a decent job of sanding. I recall last time I did this job(20 years ago) hiring the sander/buying the finish cost as much as his price!

 

[Phil Pascoe]

How would he know the exact result wouldn't come out like a new floor? A little experience would have taught him.

 

[Chubber]

Oh dear! Awful result for you, this is a good example of people who think they know what they are doing and are professional purveyors of bovine ordure. I do understand your disapointment.

An oxalic acid bleach over the entire floor, followed by a neutraliser and 48 hours airing would have been the way to go. It should have been polished/maintained with nothing but wax, or, believe it or not, brush scrubbed with weak beer and wiped dry!

Sorry if this has all been said elsewhere, I really am posting to offer my sympathy and to lament with you that cruelty to tree wood. Now I don't know what to suggest, clearly the 'varnish' has to come off to do anything further with it, but how bleaching will work then is anyone's guess.

There may be sufficient thickness left for a second sanding?

All our ground floor in Southampton was parquet. When a neighbouring property was 'updated' the blocks were all burnt in the garden. Sob.