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Nearly all the imported machine suppliers tend to have slow spares support.

I had quotes of months from Axminster, Charnwood and Warco to name but a few.
Currently I'm waiting on an order for consumables from Warco placed in May.
Last week they told me the items were missed off the last container to arrive and the current container was at sea now and would take at least another 3 weeks before it docked. They cannot tell me if the goods are even on the manifest.

Now whilst I can understand the problem, it effectively means that Warco (in this instance but it could be any other supplier) are unable to offer good customer services because their supplier lets them down.
The only alternative is keeping huge stocks in the UK which means capital is tied up and cash is not flowing. Cashflow is VITAL to a business and is arguably the one single thing that will kill a business quickest.

With the Deft saws - there should be little need for bespoke consumables but keeping a stock of nuts bolts, bristol levers etc that fit but from UK sources should enable reasonable customer support.
Possibly be a good plan to stock a spare motor and a small stock of capacitors for it too.

Bob
 
9fingers":24e892h3 said:
With the Deft saws - there should be little need for bespoke consumables but keeping a stock of nuts bolts, bristol levers etc that fit but from UK sources should enable reasonable customer support.
Possibly be a good plan to stock a spare motor and a small stock of capacitors for it too.

Bob

this i my intention bob,

support what i can and grow spares slowly, most eletrical switches, cables, motors can be sourced from UK market, but i prefer to order major parts from the manufacturer, then you get exactly what the machine came with, like for like!

on the after sales is that i can only promise to do my best for the customer, i don't make promises likely, i don't make promises i can't keep and i live by that code in my main IT job!

but after long discusstion with the manufacturer, i can offer a back to base 3 year warrenty from the manufacturer, this cover the hardware not moving parts that a subject to ware and tare, bearings etc, but i hoping to get the part removed

like i said i have a lot to sort out still, old saying- never put the cart before the horse, one step at a time, i could go on !,


all the best and thanks
 
Ciscoe, when you say back to base and exclude moving / wearing parts on the 3 year g/tee are you meaning that the large cast items etc have to be shipped back to you (or god forbid back to base=China)?

I hate these 'this is included, that isn't included, we'll argue this is due to wear and tear, send massive bit back to us etc' type of warranties.
Better to offer a solid cover all 2 year warranty and no arguments don't you think?

I'm interested in a Deft table saw by the way

Cheers Peter :D
 
peter99":6ty1t4yx said:
Ciscoe, when you say back to base and exclude moving / wearing parts on the 3 year g/tee are you meaning that the large cast items etc have to be shipped back to you (or god forbid back to base=China)?

I hate these 'this is included, that isn't included, we'll argue this is due to wear and tear, send massive bit back to us etc' type of warranties.
Better to offer a solid cover all 2 year warranty and no arguments don't you think?

I'm interested in a Deft table saw by the way

Cheers Peter :D

at present that has to worked out hes quibbling over certian things i am trying to imposebu we may have to compromise

if you or any one is interest and can guarantee that you pay for a saw i can increase my order. if i can order ten units i can pass on the saving to you all who purchase

hang on and save the money!

chat soon
 
Good luck, I wish you every success. Who knows, after going to one of your open days, if the product is that good I may even sell my saw and buy a Deft. :wink:

Cheers

Mike[/quote]

Your not thinking of getting rid of your wonderful SIP saw are you Mike???
 
Bluekingfisher":3u1frqd1 said:
Good luck, I wish you every success. Who knows, after going to one of your open days, if the product is that good I may even sell my saw and buy a Deft. :wink:

Cheers

Mike

Your not thinking of getting rid of your wonderful SIP saw are you Mike???[/quote]

thanks

BLU
 
Bluekingfisher":1sajbvtb said:
Good luck, I wish you every success. Who knows, after going to one of your open days, if the product is that good I may even sell my saw and buy a Deft. :wink:

Cheers

Mike

Your not thinking of getting rid of your wonderful SIP saw are you Mike???[/quote]

:D Ha Ha it would have to be an exceptional saw for me to part with my SIP. The old if it ain't broke don't fix it comes to mind. No my remark was more along the lines of if Ciscoeuk is going to risk starting a new company in this climate all on the strength's of the Deft, then if its that good I may just buy one :D
 
No plastic on the Deft Mike? lol

I still can't understand why this type of saw (Deft) is not popular in the UK, after all the the much loved and sought after Wadkin AGS is more of the US design. I know that there have been complaints about them being heavy, but surely thats what makes them so good, no vibrations. Besides a modern mobile base makes them so simple to move around and the castor locks and floor levelling adjusters lock them rock soild.

Perhaps I'm just too much of a traditionalist, I don't like plastic and ally on my saw. just my opinion.

Cheers

David
 
No prob re. waiting
I'm in no rush for one. I'm in the middle of building a garage sized shed behind my garage for storage, knocking a doorway through and then refitting a workshop in the empty largish garage. That'll keep me busy for a few months over xmas etc.

So don't need anything big-ish in there for a while tiill it's somewhere near done. I'll keep an eye on this thread and please pm me when you know whats what with your venture (best of luck by the way).

Haven't seen a Deft in the flesh so look forward to doing so at some point. Shall be looking at the SIP when time too. Not enough hours in the day...

Peter
 
Bluekingfisher":1g5vwybc said:
No plastic on the Deft Mike? lol

I still can't understand why this type of saw (Deft) is not popular in the UK, after all the the much loved and sought after Wadkin AGS is more of the US design. I know that there have been complaints about them being heavy, but surely thats what makes them so good, no vibrations. Besides a modern mobile base makes them so simple to move around and the castor locks and floor levelling adjusters lock them rock soild.

Perhaps I'm just too much of a traditionalist, I don't like plastic and ally on my saw. just my opinion.

Cheers

David

Where do you keep on getting this plastic from? No Plastic on the Deft, well whats the blade guard made of? Like any other saw the SIP has a few plastic parts and certainly no more then average.

As for you liking heavy weight machines, my SIP is 220KG without the sliding table and extensions and you need two people to put it together. Is that heavy enough for you?

If the SIP is such a plastic light weight why then is the old Deft a SIP clone????? https://www.ukworkshop.co.uk/forums/view ... sc&start=0 (See Bloonose post halfway down the page) :roll: :roll: It cannot be that bad a saw if it was once a Deft. :wink:

I think that you have a SIP problem mate, maybe the Doctor can help with a few tablets :wink:

Cheers

Mike
 
Pete, Get with the program mate, you may recall, perhaps you don't, it was me that is the fan of the deft..... Hence this whole thread, it's only 17 pages long old timer I thought you may have cottoned on by now :wink: It was me that mentioned to YOU in an earlier post the quality and craftsman ship on the Deft and you were the one blawing about the quality of the SIP. :-k

As far as the Deft being a clone of the SIP.... I don't know what saw you have been looking at but the deft is no clone of the SIP, in fact it's leagues above. :lol:

If it's that great (your SIP) why are you considering buying a Deft if ciscoe imports them. Talk about fickle...your not a woman are you? :?

I do have a problem with the SIP, Like I said I don't like plastic on a tablesaw, it's a cheap way out. But like I said only my opinion.
 
As a very satisfied Deft T30 owner and I have posted this a few times before - have a look at the videos on the Laguna Web site - identical apart from the fence and crown guard.
Compare the SIP with that?


Rod
 
Bluekingfisher":1lnma8v5 said:
Pete, Get with the program mate, you may recall, perhaps you don't, it was me that is the fan of the deft..... Hence this whole thread, it's only 17 pages long old timer I thought you may have cottoned on by now :wink: It was me that mentioned to YOU in an earlier post the quality and craftsman ship on the Deft and you were the one blawing about the quality of the SIP. :-k

As far as the Deft being a clone of the SIP.... I don't know what saw you have been looking at but the deft is no clone of the SIP, in fact it's leagues above. :lol:

If it's that great (your SIP) why are you considering buying a Deft if ciscoe imports them. Talk about fickle...your not a woman are you? :?

I do have a problem with the SIP, Like I said I don't like plastic on a tablesaw, it's a cheap way out. But like I said only my opinion.

First of all its you that wants to get with the program, because my name is not Pete :whistle:

Secondly if you read my post properly and follow the link https://www.ukworkshop.co.uk/forums/view ... sc&start=0 you will see that halfway down the page Bloonose shows the OLD Deft model sold by Lyndhurst Woodworking which except for the colour is exactly the same as a 10" SIP. (Follow the link to Bloonose post) :arrow: https://www.ukworkshop.co.uk/forums/view ... sc&start=0

Thirdly read my post again. I said that it would have to be an exceptional saw for me to part with my SIP. And if it ain't broke do not fix it. :roll:

Again I will ask a question you do not seem to want to answer WHAT PLASTIC ON THE SIP ARE YOU TALKING ABOUT? Except for the blade guard, fence handle etc, where is there anymore plastic then the average saw? I bet that there is not one saw made that has not got any plastic on it :wink:

Cheers

Mike
 
easy ladies, step away from the handbags!

incidentally, (and i could be completely wrong about this) but us the DEFT in the topic you linked to, said to be a badged SIP not the sliding carriage saw lyndhurst used to offer, not the T30 and T50?
 
Don't want to butt in on your dancing. But I'm also curious to exactly which plastic parts we are referring to (as an interested buyer of the SIP saw).
 
My apologies with regards your name.

But I think you have answered your own question with regards the plastic, fence rails, handles, knobs etc.

I don't know what got you so worked up, it was only a bit of banter which all stemmed from the fact that the Deft saw (which I was going to purchase until the supplier went bust) was discussed by some on here regarding styling (US) and some were not in favour of this type of saw.

One of the main reasons why I did like it was because there was very little plastic on it, which as you know I am not a fan of. At this point you made reference to your SIP, whether in defence of it I don't know, but as I highlighted it was only my opinion and if you like your SIP, fair enough :ho2 .

By the way the doctor you advised me to go see has asked me to tell you he has your chill pills ready. :wink:
 
Still confused here. Can you please be clearer as to which plastic parts you don't like on the SIP saw? As far as I can see the only plastic on it are the saw guard and some knobs. Surely this is standard? Are the knobs and guards on the super saw and deft not plastic?
 
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