Holy crap Cozzer that's absolute sh*te - that wasn't going to work under any circumstance.
You do have recourse, depending on whether the people had a South Irish accent and preferred mobile living or not. If not then you can simply get a better tradesman to fix the issues then go through small claims to recover the cost. I wouldn't have them back to "fix" it under any circumstances.
Way too far for me to do, though if I had access to all these sorts of BS that required proper solutions, I would be making significantly more money than I am now.
Hmm, lightbulb...
I guessing it’s gone on since time began.
So not a lot really.
OFC there is - get references from other customers of the tradesman. ANY tradesman worth thier salt will gladly give contact telephone number of previous clients, or as I have done, call them directly and ask if they would mind.
NEVER go by slick photo's on a website, many are genuine, many are not and wheat from the chaff is almost impossible.
I would also say look at the quote itself, a thorough breakdown is more indicative of a workman who wants full transparency for the client AND themselves, because clients can be robbers too.
Personally, if a customer had done a little youtube surfing and wanted to know how I was going to go about it, I wouldn't mind going through what I would be doing, either at the beginning or on a day by day basis though I would remind them I'm on the clock and I may have to add to the invoice if too much time is taken - for the pernickity and pedants who will argue 3mm over a 5metre span DAMHIKT
Too many people don't do due diligence when it comes to tradesman - I know sometimes leaking water or similar forces a persons hand but most times the customer has the time to evaluate and many will make a judgement based on the wrong information.
We also know many people are cheapskates, a harsh word but reality just the same.