British Hardwoods Online

[promhandicam]

1 - 6 firewood :wink:

BTW - not sure when you started sending your emails but don't forget it is easter and the office will have been closed.

Steve

 

[matt]

Cheers joiner_sim!

That looks like oak, and some iroko, and a bit of elm... Oh, damn, you've not posted pics yet. Rumbled...

Here they are matt! :wink:

I'm thinking Maple and Oak too.

 

[ByronBlack]

That timber looks pretty ropey even for a hobby pack. I'd be pretty annoyed with that lot - it might keep your stove alight for a night or two though..

But in all seriousness, it's mostly ash and oak, you might get some big enough boards to make some small boxes or maybe turn them into chisel handles/candle holders etc..

How much did you pay if you don't mind me asking?

 

[NeilO]

how on earth can British Hardwoods hold their heads up, after selling that pile of S**t as a hobby pack :shock:
I`ve burnt better pieces of wood than that load of tosh.

we all know "buyer beware", but honestly labelling that as hobby pack material as got to be underhand......

I would be a lot more than "pretty annoyed" looking at the image posted on their website as to an example, and that pile turning up on my doorstep

at £18 +£8 P+P thats the most expensive firewood I`ve seen

 

[BradNaylor]

The first and last ones are maple, and the rest are oak.

Its a bunch of crap, but pretty much what I would expect for £18 mail order.

My advice would be to find a local supplier and pop in to see them with a few 'beer vouchers' in your wallet. Most timber yards have mountains of offcuts which they are usually more than happy to convert into a bit of cash. The same goes for joiners and cabinetmakers.

I did a quick search and was surprised to find a few hardwood suppliers in Cornwall.

http://www.google.co.uk/search?client=f ... gle+Search

And cabinet makers...

http://www.google.co.uk/search?hl=en&cl ... ll&spell=1

You could PM Lord Nibbo for his suggestions.

Cheers
Brad

 

[PerranOak]

Thank you all very much for your help.

Yes, (per NeilO) that's what I paid.

I didn't know whether that was the quality that I should expect or not - seemingly not!

Indeed, a couple of the boards will be fine and the rest I'll use for scrap. Though, I just thought, my father-in-law wants to take-up the lathe to make small objects. Maybe those "posts" will be ok for him.

Cheers, I've now found a brill wood supplier here who will cut and plane any wood to any size. Useful when you have no bandsaw/thicknesser! Also, their off-cuts look like proper quality! I was like a kid in a sweet-shop, goggle-eyed and gob open!

WYBI! They replied to my email!

Hi,
The mixed hobby packs can contain; Ash, Maple, Beech, Cherry, Oak and Black Walnut. I have put these in order with the lightest first being Ash. Hope this helps, but we do not log the species in each pack. In future we will mark them for you on request.
Regards
Tony

Well!

 

[user 5053]

To be fair it is impossible to identify the woods as they are rough cut and weathered. However if you can get them planed they may be really beautiful timber and turn out to be a bargain. We often buy stuff that looks like rubbish that has been left out in a yard but after it has been planed it will look really superb.
Go to your local yard and have a rummage about in the fire wood pile and they will sort you out a good bargain heap.

 

[Anonymous]

I'mnot very good at having a go identifying, but this is what I recon they could be.
1. ash
2. oak
3. oak
4. ash
5. oak
6. ash

I think that some of the "ash" ones could be maple but unsure. Happy to not be of much help :shock: :roll:

Not Ash, the grain is not right (or not like the ash I have been using over the years)

I would say
1. maple
2. oak
3. oak
4. maple (less sure)
5. oak
6. maple

 

[Big Log]

The Hobby Packs supplied by British Hardwoods are superb, certainly much more than just offcuts!

 

[big soft moose]

The Hobby Packs supplied by British Hardwoods are superb, certainly much more than just offcuts!

would you care to post some example pictures to back that up 'log as it didnt appear to be the case from what perran has posted here - though in the light of your latter posts i'm happy to accept that it is

 

[Big Log]

Have a look at www.britishhardwoodsonline.co.uk. We are an established company with a very good reputation amongst joiners and cabinetmakers.
We are not out for a fast Buck nor do we seek to rip anyone off. The repeat orders we get for Hobby Packs are too numerous to mention. Perronoak has been sent a free identification pack of timber and offered his money back and to keep the pack. The photos are an extreme close- up and do not give a true representation of our timber.
The normal benchmark rule for forums is "keep it nice". I find the use of the word ignorant offensive when referring to my company.

 

[9fingers]

Glad you are here Biglog to put the case for BH. Trade representatives are welcome subject to avoiding over plugging their product/service (and I'm not saying you are!) There are some forum rules somewhere about this.

In any forum there are people who rant and some are justified and some are not and we don't judge them. There are many very skilled people who have some difficulties with the written word whether it be spelling or choosing the right words.

I for one would rather have you here offering help and information that potentially being upset by some words and then depriving us of subsequent help.
A relatively thick skin is needed to survive on the interweb!! :lol: :lol:
So welcome and I hope you can stick around!

Bob

 

[PerranOak]

Well, well.

I had just logged-on to say how fantastic it was that BHO had sent me a load of little blanks. I planed and sanded them, rubbed a little danish oil on them and see how they came up:

They offered to refund my cash AND let me keep the wood! Wow! I said no (but thanks!) as I will use it ... eventually!

I used the "i-word" in reference to the two emails I sent that were not replied to.

Even so, as I hadn't even asked for the blanks ... I was mightily impressed and about to compose a posting to apologise and to eat a piece of humble pie.

Oh well, too late.

 

[Rob_H]

All's well that ends well then.

 

[NeilO]

PerranOak,
Is this the wood you first posted the same, simply planed and oiled, or did BH send you another Hobby pack?

not defending Big Log, but PO`s piccies were a touch close up for a good reference to how big the pieces of wood were in actual fact.

not being a user of massive amounts of wood I was fair tempted myself at one (possibly more ) of these Hobby packs, however PO`s post did put me off , with the thought of buying expensive firewood..

Lstly good on BH for coming up trumps with their Customer service...

 

[PerranOak]

I did close-ups as I thought it would help peole identify the grain, etc.

The pieces were about 4 to 5 feet long. Some were square "posts" about 4" wide, one was a board about 6" by 2" and a couple of pieces about 4x2.

Let's be clear:
1. I'm sure the wood is good quality - I'm no expert (that's the problem!)
2. I (naively it seems) assumed that "hobby" meant "for a person without a lot of heavy machinery".
3. If you have bandsaws and the like, the pieces would be no prob for you to use at all.
4. What upset me was the ignored emails.
5. I'm happy to accept that this was an abberation given that BHO sent me the blanks for identification AND offered to give me a refund AND to keep the wood.
6. The blanks for ID (that I planed and sanded) were very small as they were for identification purposes only.
7. I would buy from them again - if they'd take my order!

 

[wizer]

Perhaps Perronoak should stick to B&Q in future.

It's this sort of attitude which I detest from wood suppliers. Obviously BH are disinterested in hobby trade and like Brad & Doc said, they just view these orders as a PITA.

Not impressed.

 

[Big Log]

Being branded as ignorant because we didn`t reply to 2 emails over the Easter break is a bit strong, that along with other comments posted is very annoying when we try to give the very best value and customer service. So please accept my apologies. We only ever put good usable kiln dried hardwoods in our Hobby Packs, the customer receives a cubic foot of timber for £18.00 and on request we will match species and sizes to suit your project. One chap made a very nice full size bespoke chair.
Iam hands on in this company and anyone can call me 6 days a week for free help and advice.

 

[wizer]

Thanks for clearing that up. At least you are bothering to respond to complaints, which is more than a lot of companies.

 

[PerranOak]

My use use of the "i-word" was rash, Big Log's "B&Q" comment was too.

Two emails were not responded to, however, it was "Easter" (though the first one was sent the week before the holiday). Is this an excuse? In a larger company, no; in asmaller one, maybe.

Anyway, there was a mismatch of expectations that have now been cleared-up and I'm magnanimous enough to take back my snipes.

Yes wizer, I agree. To be honest, I'd rather deal with a firm that will engage with its customers, especially in an open forum like this.