Rob_H
Established Member
- Joined
- 12 Feb 2005
- Messages
- 650
- Reaction score
- 12
I've been given a few Axminster vouchers for my birthday, and I rang up to place and order thinking I could give the voucher number and order - because I have all of the details who purchased each one and the unique serial number of each voucher, but they won't redeem them over the phone. I was told to post them in and even if they are recorded delivery, if they are lost they wouldn't accept the copies and proof of posting. I have had a couple of recorded delivery items go missing lately so I don't trust Royal Mail. Surely Axminster can tell if the voucher number has been used to avoid fraud and cancel the number as used when I give it over the phone. It seems a very archaic system. Be warned if asking for Axminster vouchers fro christmas.