The fact that Hermes has changed its name to Evri, in four different fonts, tells you everything you need to know.
It is like the airline in the States that was called Allegheny Airlines; fliers used to call it Agony Airlines because of it poor timekeeping and old planes. So they changed their name to US Airlines, and fliers then referred to it as Useless Airlines.
Changing a name does not cause a leopard to change its spots.
I ordered a vinyl record from a shop in Glasgow, destination Oxford. It came via Hermes. Its 6 week glacial journey worked out as it being quicker for me to have walked to Glasgow, collected it and walked back - a whole lot quicker than Hermes delivered it.
Craig