testing electrical appliances - brightsparx website caution

[RogerS]

In a post a while ago (can't find the relevant one, though) reference was made to being able to download a pdf file from this website.

Yes, you can...and at a fiver you can't complain...only don't try to print it out 'cos you can't.

You need a password to print it out. I asked for one and was told 'you can't print it out'.

I queried this and was told 'it's clearly explained on the website'. Having scoured the site, I asked 'where exactly' and was directed to having to click a '+' titled 'book breakdown'. Now that is really obvious.

So I just wonder what other duplicitous things they get up to.

 

[RogerS]

On a positive note, once I had pointed out that the information regarding printing was not that obvious, they are going to update their website to make it clearer and are sending me a complimentary copy in the post.

So hats off to them for excellent customer service

Roger

 

[devonwoody]

Roger you could have done a screen print. I've got a super software program called capital express, used to even use it on an old adobe photoshop demo that wouldnt let you save and it worked.

 

[RogerS]

Tried that...the quality of the diagram text was so poor as to be unusable.

 

[devonwoody]

Tried that...the quality of the diagram text was so poor as to be unusable.

Do you like this?

or this?

 

[RogerS]

Yes..that's very good and I'd be interested to know how it copes with my pdf file. Can I email you an extract from the pdf and let you see what your program can do with it?

Roger

 

[devonwoody]

send me a pm and I will give you my email address.