laird
Established Member
Last night I decided to buy some O&S from the sale, however when using the express checkout the total refused to acknowledge that their was a sale on.
Cancelled the order and replied to the ethermail telling me that there was a sale pointing this out.
By 9 this morning I had an apologetic answer, giving me a number to 'phone and two names to ask for if I wished to proceed with the order. This was copied to the 2 named employees.
I've just 'phoned them, placed the order and received the full discount.
No probs with that customer service.
Cancelled the order and replied to the ethermail telling me that there was a sale pointing this out.
By 9 this morning I had an apologetic answer, giving me a number to 'phone and two names to ask for if I wished to proceed with the order. This was copied to the 2 named employees.
I've just 'phoned them, placed the order and received the full discount.
No probs with that customer service.