A
Anonymous
Guest
Yep, for those interested in the original problem with my 3/8" LN chisel. The new one arrived today and is FLAT 
if you're reading this Tom, thanks
if you're reading this Tom, thanks
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garywayne
Established Member
Well I'm happy for you Tony.
Good on ya mate.
Good on ya mate.
Frank D.
Established Member
Glad to hear that!
I had a few good experiences with LN customer service too. Once my #8 had a very small chip at the mouth (in the casting)...I got a replacement even before I had time to send out the original (along with profuse apologies). At that time the USD was very high compared to the CDN$, so they in effect trusted me with a small fortune. Another time a friend of mine bought a used LN large shoulder plane off of Ebay. WHen he got it we realized that the bed was not properly milled; he contacted them and they sent him a replacement, again, before he had a chance to send his out, and yet again, with apologies. And this was for a plane he bought second hand! Around here most of the time once the garantee has run out so has customer support.
I had a few good experiences with LN customer service too. Once my #8 had a very small chip at the mouth (in the casting)...I got a replacement even before I had time to send out the original (along with profuse apologies). At that time the USD was very high compared to the CDN$, so they in effect trusted me with a small fortune. Another time a friend of mine bought a used LN large shoulder plane off of Ebay. WHen he got it we realized that the bed was not properly milled; he contacted them and they sent him a replacement, again, before he had a chance to send his out, and yet again, with apologies. And this was for a plane he bought second hand! Around here most of the time once the garantee has run out so has customer support.
Mike.C
Established Member
Nice one Tony. Do you want the old one? :lol: :lol: :lol: :lol:
Cheers
Mike
Cheers
Mike
Tony
Good for you, and excellent service from LN. Without sparking a debate on chisels, they are lovely to use arn't they? Also they look pretty in the rack :wink: :wink:
Good for you, and excellent service from LN. Without sparking a debate on chisels, they are lovely to use arn't they? Also they look pretty in the rack :wink: :wink:
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