pren
Established Member
Hi guys.
Had a bit of a random few days re: a delivery via DHL.
I'd ordered a Trend Air ace off of ebay. Now I leave for work at 0730 and I'm not back until 1730ish (No burglars here, are there?
) so I used to miss any parcel deliveries, resulting in an early foray to the local RM office.
To get round this, I made a large post box that could accommodate shoe-box sized parcels. Simples.
Anyway, I got home on friday to find two 'Missed Delivery' cards from DHL. Apparently they needed a signature. Fair do's.
The first card I read said: 'Missed delivery - please ring X on .....(local landline)' Time'd 0930. Gave no 'business hours'.
Second card, timed at 1430, simply read 'RING ME!!!!' in large letters and underlined several times. :?
O...k.....
So I ring the number ... no answer, leave a message. Left one, inc my number, asking the guy to deliver the parcel to the village post office, (something most people in my street do as nearly all my neighbours are out in the daytime) as I won't be in until after 1730.
Anyway - I figured: Weekend now, bank holiday to follow; I'll try him again on Tuesday.
I ring the guy this morning at 0715 on the assumption that delivery drivers start early (well, all the one's I deal with at work do at any rate). I get through to him to be greeted with a muffled 'What?'. Politely explain who I am and ask if he'd got my message (I had an MDF bookcase to start on that evening so I needed to get the mask before then)?
I get a 'Mmmff Mummfff ****'s sake...Ring back after 9!! before the phone goes down. :? :?
Tried ringing him back after 9 - no answer. Ok, must be out on his rounds. Left another message.
I get home this evening to find an arsey message on my answering machine:
'Yeah, this is X from DHL - I'm outside your house. There's no-one in. You woke me up at 7am, which I didn't appreciate, and now your not even here! This is the 3rd time I've tried delivering this thing to you. I should really be taking it back to the depot now, but I'm trying to do you a favour! Ring me before 7 tonight ... NOT 7 IN THE MORNING and I'll see what I can do'.
Hmm....
I ring him back, get through to his wife who goes to get him from the garden.
I tell him who I am and that I'm returning his call (doesn't catch the sarcasm).
'Oh, so you're actually in now, are you?! Right, stay there, I'll be round in 10mins' Hangs up.
20mins later, X arrives on foot. No uniform, no ID, scruffy ...
'You Jones? Right, here *hands parcel over*. Thought I'd never get rid of this thing! Supposed to return it to depot after 3 attempts. Could have put myself in some right trouble keeping it for you! Sign here. Cheers.
Now, I deal with quite a few couriers in my job - DHL are regulars - and they are all very professional and polite. If this guy had been my first contact with DHL, I'd never use them or reccomend them!
Gurr!! :evil:
[/rant]
Had a bit of a random few days re: a delivery via DHL.
I'd ordered a Trend Air ace off of ebay. Now I leave for work at 0730 and I'm not back until 1730ish (No burglars here, are there?
) so I used to miss any parcel deliveries, resulting in an early foray to the local RM office.To get round this, I made a large post box that could accommodate shoe-box sized parcels. Simples.
Anyway, I got home on friday to find two 'Missed Delivery' cards from DHL. Apparently they needed a signature. Fair do's.
The first card I read said: 'Missed delivery - please ring X on .....(local landline)' Time'd 0930. Gave no 'business hours'.
Second card, timed at 1430, simply read 'RING ME!!!!' in large letters and underlined several times. :?
O...k.....
So I ring the number ... no answer, leave a message. Left one, inc my number, asking the guy to deliver the parcel to the village post office, (something most people in my street do as nearly all my neighbours are out in the daytime) as I won't be in until after 1730.
Anyway - I figured: Weekend now, bank holiday to follow; I'll try him again on Tuesday.
I ring the guy this morning at 0715 on the assumption that delivery drivers start early (well, all the one's I deal with at work do at any rate). I get through to him to be greeted with a muffled 'What?'. Politely explain who I am and ask if he'd got my message (I had an MDF bookcase to start on that evening so I needed to get the mask before then)?
I get a 'Mmmff Mummfff ****'s sake...Ring back after 9!! before the phone goes down. :? :?
Tried ringing him back after 9 - no answer. Ok, must be out on his rounds. Left another message.
I get home this evening to find an arsey message on my answering machine:
'Yeah, this is X from DHL - I'm outside your house. There's no-one in. You woke me up at 7am, which I didn't appreciate, and now your not even here! This is the 3rd time I've tried delivering this thing to you. I should really be taking it back to the depot now, but I'm trying to do you a favour! Ring me before 7 tonight ... NOT 7 IN THE MORNING and I'll see what I can do'.
Hmm....
I ring him back, get through to his wife who goes to get him from the garden.
I tell him who I am and that I'm returning his call (doesn't catch the sarcasm).
'Oh, so you're actually in now, are you?! Right, stay there, I'll be round in 10mins' Hangs up.
20mins later, X arrives on foot. No uniform, no ID, scruffy ...
'You Jones? Right, here *hands parcel over*. Thought I'd never get rid of this thing! Supposed to return it to depot after 3 attempts. Could have put myself in some right trouble keeping it for you! Sign here. Cheers.
Now, I deal with quite a few couriers in my job - DHL are regulars - and they are all very professional and polite. If this guy had been my first contact with DHL, I'd never use them or reccomend them!
Gurr!! :evil:
[/rant]
