Wizard9999":sjbjt2c7 said:
Bluekingfisher":sjbjt2c7 said:
Assuming the planes are made in the same factory ( I was told they were but cannot be certain) Would it then be fair to state the WH planes are the "flawless" planes while the ones at sold by Rutlands are perhaps not quite perfect, although too good to end up on scrap pile?
David
Sounds jolly plausible (given most Chinese manufacturers make for multiple sellers), they just sort them and stick rosewood handles on the ones going to WH and bubinga on the ones for Rutland.
If so the question would be, which pile are the ones going to these guys being taken from, before they put the Rosewood handles on? I have just noticed another difference though, on the WH and Rutland planes the Lever cap is steel and on the Toolman one it is a yellow metal (not sure what). So maybe it is another unique spec altogether.
But of course, none of that changes any questions about customer service, etc.
I personally believe the customer aftercare is almost as important as the tool itself, something which has become more common here in the UK relatively recently. For years we seemed to suffer with, not quite perfect goods, perhaps because our "British reserve" prevented us from complaining too much. Outlets such as Axminster, WH, WWS and even Rutlands have caught onto the fact customers will return and buy again and equally important recommend to others. I believe I came across WH for example due to favourable recommendations made on UKWS.
I would be interested to know if the planes being discussed are actually using Chinese rosewood for tote and handle, rather than bubinga. The yellow metal I suspect is some kind of brass alloy, perhaps to represent or simulate a better known American brand?
David