I've always used screwfix. hears a story.....
once upon a time inserts didn't come with hex heads in them, you had to wind them in with the bolt and nut method already described by multiple people, it was wonderful, it supported the insert all the way though and provided a nice spread load instead of point loading the very tiny edge of a driving head, it let them use a cheaper but still suitable material.
Then the manufacturers saw an idea, and they thought the idea was good, they'd put a driving head in to the insert, how hard could it be, then people would have the option of installing the insert in to hard woods the old fashion way with the bolt and nut and in to soft wood and man made boards with the driver head, it might mean a change in materials but gosh darn it, it would be worth it to have a product out before anyone else.
But the evil accounts dept. witch didn't like this idea, it was an extra process, it would cost 0.000000001p and the different material, that had cost implications too, per insert and that cost couldn't be passed on to the consumer because cousin frank over the hill would copy their idea and not add that cost on, instead choosing the lower their 400% profit margin to 400%. So she cast a spell on the instructions and removed the traditional fitting technique, this save 0.0000000001p on the price of print, and she didn't bother contacting the materials supplier to ask about better materials, why change this one, it would be fine, it's only an insert and it's not meant for really nice work.
At first it didn't seem to matter, people still used the old ways and the company prospered, but as newer and younger folks starting using the inserts the old ways got forgotten, "it's got a driving head, why would I need to do that" and so the story goes, "these fittings are made of cheese", "these fittings aren't fit for purpose", "it's ruined my love piece of quilted maple".
so heed the tale folks, occasionally, just occasionally, the old ways do make sense.