graduate_owner
Established Member
Hi everyone,
I've been browsing previous posts regarding Bosch power tools and have read some very mixed opinions on their quality. The thing that prompted this posting is my Bosch lawnmower which died yesterday. I bought it about 3 years ago, it's a 36volt Lithium type and cost me over £300. It's had very light use and I was expecting a tool of that price to give a fair few years of service. Not so. It looks like the motor has packed in. Reading other reviews of Bosch mowers (Amazon etc) it seems quite a few people have had similar issues, and apparently replacement motors are £350 - more than a new mower.
So £300+ for a tool that lasted about 3 years - that's about 6 months longer than my Bosch fridge freezer lasted. Again lots of really bad reviews for that Bosch model. I'm really disappointed because I thought Bosch was a decent make, but it seems I was sadly mistaken. Reading other peoples' reviews it seems that Bosch customer service is worse than their tools - almost legendary in it's indifference to customer complaints.
I shall not be putting Bosch on my shopping lists in future. I don't buy NuTool or Power Devil tools any more because I've learnt my lesson there, but I think I'd rather buy them than Bosch - If I want short-lived, throw-away tools or appliances I can get them for a lot less money.
What do others think?
K
I've been browsing previous posts regarding Bosch power tools and have read some very mixed opinions on their quality. The thing that prompted this posting is my Bosch lawnmower which died yesterday. I bought it about 3 years ago, it's a 36volt Lithium type and cost me over £300. It's had very light use and I was expecting a tool of that price to give a fair few years of service. Not so. It looks like the motor has packed in. Reading other reviews of Bosch mowers (Amazon etc) it seems quite a few people have had similar issues, and apparently replacement motors are £350 - more than a new mower.
So £300+ for a tool that lasted about 3 years - that's about 6 months longer than my Bosch fridge freezer lasted. Again lots of really bad reviews for that Bosch model. I'm really disappointed because I thought Bosch was a decent make, but it seems I was sadly mistaken. Reading other peoples' reviews it seems that Bosch customer service is worse than their tools - almost legendary in it's indifference to customer complaints.
I shall not be putting Bosch on my shopping lists in future. I don't buy NuTool or Power Devil tools any more because I've learnt my lesson there, but I think I'd rather buy them than Bosch - If I want short-lived, throw-away tools or appliances I can get them for a lot less money.
What do others think?
K