Neil, I think you are a bit out of order here to Ian (and therefor dragon) have provided me with excellent service so far in regards to sharpening my festool blade with a very quick turn around, and currently supplying me with some bandsaw blades through a courier to avoid the postal strike. Whether it's marketing or not, it's quality service from a british company and should be commended, not given snide remarks, especially in light of certain members being taken to task over a few other threads such as the EZ one.
I feel your post contradicts the new 'friendly' policy that Charley spoke of in a recent update.
Do you accuse all the other members who are aligned to a company of cheap marketing, or just Ian?