This spray kit better be good Philly. Last week I rang the three B & Q warehouses overhere. "Can you check if you have the PP HVLP paint spray kit etc in stock?"
"HPLP?"
"No, HVLP, HIGH VOLUME LOW PRESSURE"
"Would that be hardware or paint"?
"Dunno, try paint first"
"Do you have the barcode"?
"No"
"Well we need the barcode"
"I don't have a barcode. How am I supposed to know the barcode? If I had a box in front of me I'd know the barcode. I just want to buy one"
"Right sir, I'll put you through to the paint section""Paint, can I help you?""Hope so, I'm looking for the Performance Power HVLP........."
"HP what?"
Anyway you get the picture.
"Wagner Sir?"
"Ah, nope...."
"You can ring Performance Power, Sir"
"Bye"
PP tell me that I need a barcode. I ask if they can just do a search for HVLP? Nope, need the barcode! Of course, silly me.
PP suggest I ring B & Q customer service. Before I do this I rang the Poole branch (Philly's local) and got a very nice man to find a kit on the shelf and tell me what the barcode is. Bingo, I have a barcode. I HAVE A BARCODE.
Ring B & Q customer service to find out which of my local stores has one in stock. Another nice man tells me the barcode I have does not exist.....Life is too short and I'll stick to paint brushes....Quickly loosing the will to live. One last question to the nice B & Q man, "Can you do a search on HVLP?"
"Of course sir"
And it's bingo time number 2!!! The last number of the "Poole" barcode was wrong. And was there one in stock in the whole of N Ireland? NOOOO, of course not. But I can ask my local store to order the paint kit. Excellent says I.
"Hello again, it's me, I have a barcode!"
"I'm afraid we can only order in bulk"
"What?" Your customer centre assured me I could order a single item"
"Ok sir, let me check and I'll ring you back"
30 mins later the very nice Aimee said no problem, I can order the Spray Kit. Whoopee, here's my card details.
"Sorry sir, you have to come to the store and pay in person"
After minor moment of expletiveness I agreed.
So Philly, better be worth it...................
Also, all the B & Q people were polite and kinda of helpful during the above adventure. But it better turn up this week.
Noel, in anticipation