Calling Mike-W - ubuntu update - how about MTUs? ##EUREKA###

[RogerS]

I've also got a packet sniffer for the Mac that I can send/lend. But as it's an httpS site then won't it be tricky to analyse?

Question...if Andy can access and log-in the site then why would DNS be a problem later on in the transaction screens? Or maybe got my wires crossed.

I too searched Google and came up with some hits and thought 'yippee...Andy is not alone" only to discover that the hits were Andy's on this forum

Andy...if you go to Advanced in Safari/prefs and select Proxies can you confirm that thy are all deselected.

Then click on the box underneath saying Show developer in Menu.

 

[kityuser]

I've also got a packet sniffer for the Mac that I can send/lend. But as it's an httpS site then won't it be tricky to analyse?

Question...if Andy can access and log-in the site then why would DNS be a problem later on in the transaction screens? Or maybe got my wires crossed.

I too searched Google and came up with some hits and thought 'yippee...Andy is not alone" only to discover that the hits were Andy's on this forum

the packet sniffing is only going to useful upto the resolution of the secure server and its handshake.

problem is, if he has a semi-DNS issue how could you tell that the front-end nationwide website is the same IP as the secure sever (just from a browser perspective), I`m about to bet its not, and thus who knows if its a DNS problem with the secure server?

it could be many things, seemed strange that he was having DNS issues anyway with the apple website. maybe this is a separate issue, maybe, sounds funny though.

Andy, can you access the secure nationwide server AT ALL?

Steve

 

[TrimTheKing]

I've also got a packet sniffer for the Mac that I can send/lend. But as it's an httpS site then won't it be tricky to analyse?

It won't show the content of any transactions sent as they will be encrypted, but it should show any errors being returned as to why it can't read open the necessary pages.

Question...if Andy can access and log-in the site then why would DNS be a problem later on in the transaction screens? Or maybe got my wires crossed.

The main site may be a specific url but the transaction page may redirect in the background to another url, quite common.

I too searched Google and came up with some hits and thought 'yippee...Andy is not alone" only to discover that the hits were Andy's on this forum

Me too

 

[RogerS]

Andy.....if you go to Advanced in Safari/prefs and select Proxies can you confirm that thy are all deselected.

Then click on the box underneath saying Show developer in Menu.

Then select developer in the menu. Go to the nationwide page and try and 'do your thing'. If you then click on Show error Console you'll open up a new window. Please screen grab or copy and paste and let us see it.

 

[dedee]

I've also got a packet sniffer for the Mac that I can send/lend. But as it's an httpS site then won't it be tricky to analyse?

Question...if Andy can access and log-in the site then why would DNS be a problem later on in the transaction screens? Or maybe got my wires crossed.

I too searched Google and came up with some hits and thought 'yippee...Andy is not alone" only to discover that the hits were Andy's on this forum

Andy...if you go to Advanced in Safari/prefs and select Proxies can you confirm that thy are all deselected.

Then click on the box underneath saying Show developer in Menu.

Roger, there are no proxies selected.

Cheers

Andy

 

[dedee]

I've also got a packet sniffer for the Mac that I can send/lend. But as it's an httpS site then won't it be tricky to analyse?

Question...if Andy can access and log-in the site then why would DNS be a problem later on in the transaction screens? Or maybe got my wires crossed.

I too searched Google and came up with some hits and thought 'yippee...Andy is not alone" only to discover that the hits were Andy's on this forum

the packet sniffing is only going to useful upto the resolution of the secure server and its handshake.

problem is, if he has a semi-DNS issue how could you tell that the front-end nationwide website is the same IP as the secure sever (just from a browser perspective), I`m about to bet its not, and thus who knows if its a DNS problem with the secure server?

it could be many things, seemed strange that he was having DNS issues anyway with the apple website. maybe this is a separate issue, maybe, sounds funny though.

Andy, can you access the secure nationwide server AT ALL?

Steve

Steve, Yes. The initial login is on url https://olb2.nationet.com/default2.asp? ID=xxxxxxxxxxxxxxxx

after logging in the url becomes https://olb2.nationet.com/MyAccounts/fr ... xxxxxxxxxx

The payments and transfers area has the same url. When details are entered and the Next button selected the url remains unchanged, the spinning wheel just keeps on spinning and the status bar displays the url followed by completed 2 of 3 items. And there it sits.

Cheers

Andy

 

[TrimTheKing]

I've also got a packet sniffer for the Mac that I can send/lend. But as it's an httpS site then won't it be tricky to analyse?

Question...if Andy can access and log-in the site then why would DNS be a problem later on in the transaction screens? Or maybe got my wires crossed.

I too searched Google and came up with some hits and thought 'yippee...Andy is not alone" only to discover that the hits were Andy's on this forum

the packet sniffing is only going to useful upto the resolution of the secure server and its handshake.

problem is, if he has a semi-DNS issue how could you tell that the front-end nationwide website is the same IP as the secure sever (just from a browser perspective), I`m about to bet its not, and thus who knows if its a DNS problem with the secure server?

it could be many things, seemed strange that he was having DNS issues anyway with the apple website. maybe this is a separate issue, maybe, sounds funny though.

Andy, can you access the secure nationwide server AT ALL?

Steve

Steve, Yes. The initial login is on url https://olb2.nationet.com/default2.asp? ID=xxxxxxxxxxxxxxxx

after logging in the url becomes https://olb2.nationet.com/MyAccounts/fr ... xxxxxxxxxx

The payments and transfers area has the same url. When details are entered and the Next button selected the url remains unchanged, the spinning wheel just keeps on spinning and the status bar displays the url followed by completed 2 of 3 items. And there it sits.

Cheers

Andy

Andy

Is that first link the homepage you go to? I get a 404 page does not exist error going to there...

EDIT = Don't worry, I realised you have blanked the ID. Don't worry about that, I see this https://olb2.nationet.com/default2.asp? ... 289c0592c3 when I go to the site, that ID is purely the login page, nothing security wise around you in there. I don't have a Nationwide account but can get to the login page.

 

[dedee]

Andy.....if you go to Advanced in Safari/prefs and select Proxies can you confirm that thy are all deselected.

Then click on the box underneath saying Show developer in Menu.

Then select developer in the menu. Go to the nationwide page and try and 'do your thing'. If you then click on Show error Console you'll open up a new window. Please screen grab or copy and paste and let us see it.

Roger,

This what you mean?

Andy

 

[RogerS]

Yup. If you go to the resources tag and ebanle resources for this session then you get a whole slew of feedback as regards what the browser is doing. If you can get it to the point were you are trying to carry out the transaction with nationwide then i'm guessing it will continuously scroll. Be inteesrting to know what it's trying to do at that point in time.

EDIT: apologies for typos. My Mac keyboard is throwing up a wobbler.

 

[dedee]

Roger here is a screen shot

What does the stuff in red mean about XML

Definitely taken from the "stuck page" it is still there now waiting

Andy

 

[RogerS]

Not 100% sure at this stage. Is this the page where you get stuck? Reason fr asking is that I'd have expected a whole load more stuff in the panels. For example, when I use error console and go to the ukworkshop page then the bottom window scrolls and scrolls.

 

[dedee]

Roger,
Yep I start the resource tracker then login to the bank then try and make a payment.

Andy

 

[RogerS]

Oh well..scrub that idea then. Interesting seeing how different sites behave. UKW is riddled with errors and warnings !!

My own site is squeaky clean but then it was created using iWeb. :wink:

 

[RogerS]

Have you tried clearing your DNS cache?

To Clear/flush the DNS cache in Mac OS.
In your terminal, type

For Tiger Mac
Quote:
$ lookupd -flushcache

For Leopard Mac
Quote:
$ dscacheutil -flushcache

Once you run the command your DNS cache (in Mac OS) will Clear/flush.

 

[kityuser]

doing a sniff - log comparison shows alot more DNS lookups whilst inside the nationwide system (logged in) when comparing my sniff to andy's sniff

I'd consider doing a DNScache flush as suggested. Trying again, as well as re-configuring for openDNS flushing and trying again.

Steve

 

[dedee]

Roger,
yep Steve had just sent me the flush command, tried it with and without the open dns servers still no joy.

Andy

 

[RogerS]

To be honest, Andy, I'm not optimistic because even if you find the reason, getting the fix may be well-nigh impossible in the short term. It's for that reason that I think you may have to resign yourself to reloading Tiger and Safari 3.

I can't remember - are you on an Intel or G4/5 based system? I have access to both.

 

[dedee]

Roger,
mines is a G5, 2ghz ppc

I understand what you ate saying ref Tiger and Safari 3 but with at least 2 people proving that Leopard and Safari 4 does work with the Nationwide banking system the problem must be more local. I know someone locally who has a mac and I intend taking mine to test on their internet connection.
If it works I will try and persuade my ISP to change my router. Come to think of it I might just try that without even testing the mac elsewhere.

cheers

Andy

 

[kityuser]

I'd suggest it could be the router + mac combo

the windows laptop works on the same router so I'd suggest a ubuntu livecd on the working machine to investigate a bit further

the pragmatic approach would be either your mac on another connection or another mac on yours.

Do you need another router? I have a brand new netgear kicking around

Steve

 

[RogerS]

Could be.

Andy...the Macs that work ...are they also G5's because if not then it's not a real comparison. It also can depend on whether or not those Macs and/or yours did gradual updates or a combo update as there have been known to be differences between the files loaded/results depending on which update method was used.

Steve..I'm also coming down to that thought..especially as I had that weird problem with FTP on my router recently. Only caveat re trying another mac on Andy's router/ISP is that it should also be a G4 or G5.