buying something in the UK and paying for it, big rant

[Mrs Oryx]

We (Oryx Design) love accepting bank transfers, instantly cleared and also pretty easy to match payment on the bank statement to my accounts - we don't accept credit cards as we have a low number of relatively high value transactions and the charges and time the credit card companies want to keep our money are both too high.

I also like to sometimes pay my bills this way too but when we buy from the Eurozone (rarely) the charges are off-putting (we have always paid these). I can understand why people don't want to take a credit card but also want to be able to pay with one myself (cheap credit and protection) - cake, fork, plate, yes please.

I have only ever had one customer who desperately wanted to pay on his credit card to gain the protection in case we went bust! I agreed a more graduated payment plan for him and we were all happy.

This problem with some UK suppliers may just be cultural and systematic - they don't have the systems set up to match volumes of payments into their accounts to their invoicing/order systems. They like to be in control of 'calling' the money and have a beep to let them know there is a problem if they take over the phone or the website not even let the order through without payment.

 

[Dibs-h]

... but what I do know is that most people I have spoken to would willingly take him out back and put a bullit between his eyes.

I'd probably be one of those people!