LOL! Yes, a coarser blade will make ripping easier as will a wider blade, assuming that the saw is big enough and strong enough to tension it.
Skewing the fence, as he has done, will, as you can see, "solve" the problem - for ripping. But you try crosscutting with the mitre fence or using any kind of kig that is mounted in the mitre slot and the cut will not be true, because the workpiece is no longer travelling parallel to the skewed fence.
The correct approach is to set the fence parallel to the mitre slot and then adjust the tracking knob of the top wheel to ELIMINATE drift, rather than just compensate for it. That way, rip cuts are trues AND SO ARE CROSSCUTS.
TBH, it sounds like the blind leading the blind; not an uncommon scenario I fear, in such establishments.