What total and utter stupidity. My god is this really how we treat our pensioners?
The old guy even said he would have seen the funny side of it if the manager had not been a pain in the ars-, and then head office did not even have the guts to say sorry.
And there's so many reasons.
Bloody shame it's the only shop I can walk to (easily) - the next nearest is 3 or 4 miles away...
A friend calls it the "supermarket of the damned".