Things that bug you!!

[Lazurus]

I have been looking around at the Bora Centipede and found just what I wanted on Amazon
Bora CK12S Portable Sawhorse Work Support : Amazon.co.uk: DIY & Tools

I particularly wanted the 6` x 4` so placed the order. Yesterday I received a letter from Parcel-force stating I had to pay an additional £54.88 import duties as imported from Germany
No no where on the advert can I see it is being sent from outside the UK and further charges may apply, it appears to be a uk advert. although my wife did find some very small print which mentioned Holland.
So I have written to the seller asking they either refund the cost of the import duties, or cancel the sale and full refund under the distance selling regulations - just peeved that it wasn't made clear on the initial advert as for this additional price I could have purchased the 8` x 4` version

 

[Phill05]

It does say on the listing the seller is in Germany so everyone should be aware we have to pay ex duties to import

 

[NikNak]

Yeah similar vein... ordered a Makita cordless mower via Toolstation's ebay website as there was a 15% off deal.
Clearly advertised on the selling page, it even said "save 15% today"
Went through the whole process of put it in basket/go to pay etc only to be told 'sorry that offer has expired'
NO..!! the offer is still showing on the selling page..!!
Email Toolstation, nothing to do with them as their ebay page is run as a separate entity.
Complain via the ebay online chat "thats ok i fully understand sir, i will give you a code to get 10% off"
Apply code... 'that code is not valid' unghh..??
I was very generously given a 10% discount code to be used on bags, perfume, and make-up products..!!
Complain on the ebay 'resolution' page.... total waste of time. I was this closeto closing my ebay account

 

[Sandyn]

That Amazon ad is completely misleading. Why should the buyer have to dig around to see where the seller is and if any duties may be payable? it should all be up-front.

 

[kinverkid]

People that don't keep to one side on stairs, escalators and travellators.

 

[Phill05]

That Amazon ad is completely misleading. Why should the buyer have to dig around to see where the seller is and if any duties may be payable? it should all be up-front.

Bora CK12S Portable Sawhorse Work Support : Amazon.co.uk: DIY & Tools
£160.47
£17.40 delivery February 5 - 8.
Details
Press details and there you go no digging it's all there.

Now we are not part of the EU we all have to pay import duties it has been in the news for months

 

[Sporky McGuffin]

Bora CK12S Portable Sawhorse Work Support : Amazon.co.uk: DIY & Tools
£160.47
£17.40 delivery February 5 - 8.
Details
Press details and there you go no digging it's all there.

Now we are not part of the EU we all have to pay import duties it has been in the news for months

I don't think that's actually clear. Amazon know where the seller is; rather than putting it behind a link, they could put "Ships from [seller country]; additional import costs apply."

 

[Petehpkns]

BORA stuff here….https://www.keybladesandfixings.com/collections/bora

They don’t appear to stock the 6x4 but have the rest.

 

[Sandyn]

Press details and there you go no digging it's all there.

Where does it say the buyer has to pay duty?

 

[Phill05]

I agree it is not clear nothing is straight forward today you have to check to be 100% clear for yourself.

 

[Phil Pascoe]

Now we are not part of the EU we all have to pay import duties it has been in the news for months?

Yes ........... but that wasn't the point, was it?

 

[Pedronicus]

Yeah similar vein... ordered a Makita cordless mower via Toolstation's ebay website as there was a 15% off deal.
Clearly advertised on the selling page, it even said "save 15% today"
Went through the whole process of put it in basket/go to pay etc only to be told 'sorry that offer has expired'
NO..!! the offer is still showing on the selling page..!!
Email Toolstation, nothing to do with them as their ebay page is run as a separate entity.
Complain via the ebay online chat "thats ok i fully understand sir, i will give you a code to get 10% off"
Apply code... 'that code is not valid' unghh..??
I was very generously given a 10% discount code to be used on bags, perfume, and make-up products..!!
Complain on the ebay 'resolution' page.... total waste of time. I was this closeto closing my ebay account

Why not use Toolstation's main web site?

 

[Phill05]

Where does it say the buyer has to pay duty?

It does not, this is why you have to check yourself, press details and a little lightbulb comes on in your head Oh I have to pay extra from the EU

 

[Daniel2]

Golly, the benefits of Brexit just keep on giving, don't they ?

 

[Phill05]

Yes ........... but that wasn't the point, was it?

The point of the post was "Things that bug you" my bug is people assuming instead of going a little bit further and getting that information that will help them.
We all know we should not have to do it but we do need to keep our eyes open so we don't get caught out.

 

[Lazurus]

It does say on the listing the seller is in Germany so everyone should be aware we have to pay ex duties to import

Where for the life of me I cannot see it?

Bora CK12S Portable Sawhorse Work Support : Amazon.co.uk: DIY & Tools
£160.47
£17.40 delivery February 5 - 8.
Details
Press details and there you go no digging it's all there.

Now we are not part of the EU we all have to pay import duties it has been in the news for months

Found it -Bu88er!!!!!!

 

[Pedronicus]

The onus is on the buyer(who is also the importer) to pay the duty not the seller. If sellers advertised that duty has to be paid the buyer may go elsewhere and the seller looses the sale. The bottom line rules!

 

[Lazurus]

Lesson learned

 

[Phill05]

And I assumed this was going to be an uneventful day just goes to show how wrong you can be.

 

[Sandyn]

It does not, this is why you have to check yourself, press details and a little lightbulb comes on in your head Oh I have to pay extra from the EU

so how difficult would it be for Amazon (UK) to add 'excluding taxes and duty' for UK buyer along side the price. The reason will be they will have already run a trial with this facility and found their revenue drops if they warn the buyer there are hidden charges. It's a scam.