Hi all, does anyone have experience of working on these machines? They want £79 just to look at it! This is a Sage Creatista and the problem is that the pods are not being pierced, so no coffee is coming out, only some water. I can't find anything on YouTube for this machine, only a reference to a similar fault on another machine which suggested insufficient pressure. I've stripped it down and can't find anything obvious, but I'm wondering if it's the water pump at fault. A replacement on Buyspares is £60, which is expensive if I'm wrong! There is also another problem, in that the milk frother isn't working properly, so could this be insufficient pressure also from the same pump? Having said that, there is a water pump and an air pump, so the frother fault may be caused by that? HELP! And please don't tell me to throw it away - they're about £400 now! (Our daughter and son in law bought this one!). Thanks for reading all this!