Kitchen Nightmares!

[mailee]

I am in the process of fitting our new kitchen despite problems with the units and the kitchen. I have now found that I am one 600 wall unit short and the extractor they supplied is wrong! Even worse than that is the fact that I think the company is a rogue one who don't answer the phone! :evil: Although it is made of the usual laminated chipboard the fastenings and fittings are cheap and nasty. I have had to revert to using screws in most cases as the cam loc fasteners are just falling apart as they are tightened! I bought them from a company called Kitchen Dreams who it seems are probably the same company as Kitchens 4 less and are renown for delivering poor quality kitchens with missing, damaged or wrong parts, wish I had known this first. :evil: After all of the trouble making it fit I think it would have been easier to have built the units myself.

 

[BradNaylor]

Sorry to say it Alan, but you have strayed into the web of one Mr Vance Miller, notorious proprietor of kitchen companies various.

http://www.name-n-shame.co.uk/rock_solid_kitchens.htm

http://www.blagger.com/db4/company_id/1 ... irect.html

http://blogs.mirror.co.uk/investigation ... vance.html

The chances of getting your complaints dealt with are less than zero. Oldham Trading Standards are reputed to have a full office devoted entirely to this character's activities.

In future, remember the old adage 'If it seems too good to be true, it probably is.'

Caveat Emptor.

Brad

 

[devonwoody]

If you have not yet disposed of your old kitchen reclaim some of the fittings, they as you know are usually universal?

 

[woodbloke]

Alan, very sorry to hear of your woes...one for that TV prog with two blokes on a bike? - Rob

 

[Doug B]

Alan.

If there are any fittings you need, & i`ve got them , you are welcome to them. I do seem to have rather a lot :roll:


Best of luck sorting it all out.

 

[The Major]

Alan, very sorry to hear of your woes...one for that TV prog with two blokes on a bike? - Rob

I think its a marvelous programme but how could the hairy bikers help?

 

[big soft moose]

Alan, very sorry to hear of your woes...one for that TV prog with two blokes on a bike? - Rob

I think its a marvelous programme but how could the hairy bikers help?

lmao - though actually a lot of problems with vance miller could be solved by the repeated application of numerous hairy bikers

 

[lurker]

Alan.

If there are any fittings you need, & i`ve got them , you are welcome to them. I do seem to have rather a lot :roll:
Best of luck sorting it all out.

Alan,

Me too if I can help!!
I have boxes full of hinges & those adjustable feet things.
see also my "windfall" post elsewhere.

End of this month My outlaws are having a refit.
There are three wall units in good nick heading for the Skip

 

[mailee]

Yes looks like I have been taken for a ride. I have applied to the trading standards and they reccomended I send a letter stating that I want the missing and wrong parts sorted within 14 days. Can't actually see this doing any good but will try. Worst thing of all is that the extractor we ordered is the wrong one and they have supplied a cheaper version! I have managed to complete the kitchen by making a 600 wall unit from a surplus base unit I had. As for the extractor my wife is spitting nails and demanding we get satisfaction from them. I couldn't repeat what she called them but it wasn't nice I can tell you. Thanks very much for the offers of parts guys, very kind but luckily I have managed to complete it now. Will see what happens after the letter. :roll:

 

[mailee]

Well here is the finished kitchen, (apart from the extractor of course)
I think it turned out OK considering all the hassle.

The cabinet above the mircowave is the one I built. :roll:

 

[RogerS]

Looks like the 'hairy-bikers' have already been round to Miller
http://www.vance-miller.com/september.htm

 

[mailee]

:lol: :lol: :lol: I can't stop laughing now. Serves him right for supplying rubbish with no backup. Had to be a customer or several, and who would blame them?

 

[BradNaylor]

Miller visits customers with difficult problems in person.

Rumour has it that he is usually accompanied by a couple of 'associates' when dealing with such problems...


...allegedly!


Anyway, his world might just be about to come crashing down.

http://www.manchestereveningnews.co.uk/ ... rs?rss=yes