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I have all Bosch white goods that are over twelve years old and have been perfect, I think it comes down to how often the machines are used, we are just two people so the machine gets far less use than a family with children, however our Neff ovens and hob get just as much use as a family of four and are even older, so I don't understand the expected failure rate of 2/5 years, perhaps when I bought them twelve or so years ago the standard of manufacture was better.