Just prompted by the Felder DVD thread really. My F&C hasn't arrived yet so just wondering if I'm alone in this (and that its lost in the post) or that some others have got theirs early.
Turns out that my subscription had lapsed. I thought that odd since I had not received any reminders and also because I had set up a direct debit which should therefore not lapse
I was put on hold while they investigated. Apparently the DD was set up but never put through the system hence no reminders of imminent lapse. They volunteered that it was their fault and asked if I would like to start the DD now for future issues. So I have had 2 years of free mags! Hurrah!
Well done F&C on great customer service! :lol: :lol: