I have/had quite a few Clarke machines but I’ve given up on them now and as soon as any machine needs parts I’ll replace it with a different brand with better service and part availability.
As above, it takes months for parts to arrive and each phone call ends up costing around 6 quid on their premium number. Often wrong parts are sent out as they have 2 or 3 different exploded views of machines with different part numbers.
The bandsaw you have was also sold under a different brand (in green) you could try order from them as all parts will be the same. I’ll try and find out the name later.