Bank password security

[RogerS]

I must confess that I always thought that, as the banks would have us believe, their internal security and procedures to minimise the potential for fraudulent behaviour by staff was paramount. And that one of the steps towards this was that no bank employee knew ones' complete password.

Certainly Virgin One do this as you're asked for two letters at random and the callcentre operator does not know the complete password.

Both my wife and I were staggered to discover in passing that her business account password was displayed in full to the call centre operator.

Unacceptable IMHO.

 

[Anonymous]

name and shame, go on - which bank??

(as another one account customer, with no issues with their security policy)

 

[RogerS]

Black Horse manure

 

[Woodythepecker]

Rsinden, thats terrible. If i was you i would complain to the CEO and the Banking ombudsman, and that is after i changed banks.

Regards

Woody

 

[Travis Byrne]

anyone dealing with a bank named "Black Horse manure" needs to be leary.
Just couldn't resist. :twisted:

Travis