That's a bit disappointing. I found initially one or two of my AI chisels didn't hold a good edge, I honed them down a fraction and they were fine after that so I wouldn't despair about that. Its just a 5 min sharpening job.
The problem with the side being ground to an asymmetrical sharp edge isn't acceptable in my view, and I'd make them aware of the problem. I'm sure they would replace them which is a hassle but better to get something you are happy with. I had one ferrule split of my set not long after I got them, the rest have been fine over a period of 10 years or so. I got mine from the USA so I thought it was possibly because the handles had been dried to a lower moisture content for that market - its pretty damp here in NZ. If yours have split, I'd send em back.
I'm surprised they have buffed them. That has been a criticism of other brands of shiny polished chisels as it rounds over the edges. I thought AI just left them ground.
The grinding, symmetry, fit and finish of my batch is very good, but they are the older type. I wonder if any others have had similar problems recently? I'd Let them know if you are not happy. They have an excellent reputation for service. I wrote to them about my 1 split ferrule and they send me a packet of replacements (to NZ) of which I have only ever used the one. I find my set a pleasure to use and I kind of like the idea of using a hand-made tool to hand-make something.
Everyone gets it wrong sometimes, it whether its put right that is important.
Cheers
Richard