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Hi HL, When Rutlands have your items in stock there is normally never an issue, their service is great. However, the problems ALWAYS ARISE when they are short of stock, or are waiting for stock to arrive and that is when they show that they have no concept of customer service. Thanks, Neil

Hi Roger, Glad that you're ok. Neil

Dave, Good luck in your search. Neil

It won't need any, as long as you like silver. Thanks, Neil

Hi Rob, When I "converted" my garage I made two decisions that I am still very pleased with. One was to fit about twenty double metal sockets all around the walls so that I never had to trail cables. The other was to have have a suspended plywood floor with carpet tiles on top. The carpet...

A good few years ago, when we did one of the supplier reviews, I contacted the MD of Rutlands and asked him if he would like to respond to the problems that people had raised with their poor customer service. I'm still waiting for a reply! Thanks, Neil

Hi Alfred, Welcome to UKW. Thanks, Neil

Hi Charles, If you have a look here you will see a thread on training courses. I have used Chris Arnold and this is an overview of his four-week course. It costs 1,200 GBP and includes an excellent lunch. Chris will tailor the course to your requirements. Also, you should consider Roger...

Hi Chris, Unfortunately, I won't be back in time to listen. Presumably, there will be a podcast. Thanks, Neil

Hi all, Well, I've finally finished DC's latest video, all 188 minutes, and it is excellent. The write up is from David's site "David explores five important skills that will help you refine your woodworking. Woodworkers often debate the best way to get a smooth surface directly from the hand...

Congratulations Dodge and the long suffering Mrs Dodge. :lol: Neil

Hi Roger, Yes, I agree it was an excellent day last year. I'm hoping to go again, but I'm not sure if I'll be free yet. Thanks, Neil

Hi Paul, Well spotted, I'll change the show list right away. Thanks, Neil

Hi David, Thank you for the heads-up. Neil

Hi Richard, I'm really sorry to hear that your course will be closing down. It will be a big loss. Have you thought about setting up your own training facility? Thanks, Neil

RIP Roy. My condolences to your family. Neil

Screwfix. Thanks, Neil

Screwfix sell resin fixings specifically for Thermalite. The Fischer fittings work well and are reasonably priced. Well, it's all relative isn't it. :lol: Thanks, Neil

Pete has four of everything. :-" Thanks, Neil

Hi James, Here is a link for the latest Triton TRB001, Dennis will give you good service and answer any questions that you might have. Thanks, Neil PS I have no connection with the web site, apart from being a satisfied customer.