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No they dont, they can see 'some' data but it's not reliable, calibrated or can be used.

In my experience, Octopus although they claim it's grid balancing in practice it really isnt. Some of my extra slots were given during periods of high demand on the grid. I just feel it's marketing guff.

Tomato do NOT integrate with your EV or EVSE. You simply set timers on either your charger or your car to charge from 00:00 to 06:00. Job done. This is a real pain for anyone who charges house batteries too. Octopus do occasionally give some off peak slots during peak times. Tomato give you 4...

Me too, I can never understand people that go to the doctor with an issue and then dont take the advice / meds.

Why? Maybe a selfish approach by me, I looked at their prices in the market, I liked what was on offer and signed up. My payments are in arrears so no financial risk to me. Job done. Well that is rarely the case, rape, accusations against teachers, the post office scandal, theyre all guilty...

I suspect you actually are doing just that. And the outcome of any such query would be either keep on offering it or taking it away? I rest my case m'lud.

It's not mandatory for you to have it, why take away the choice for people that believe the experts? I for sure, will accept the invitation as/when I receive it.

Well I have moved my supply to Tomato but I'm not a risk taker just shrewd in purchasing. I really dont see the risk? I get a bill once per month and pay my bill in arrears, what risk am I taking? I really dont see the problem (worrying I suppose if its obviously a risk?) Thats what I do I...

And it also says on the Ofgem page: "The opening of this investigation does not imply that we have made any findings of non-compliance by Tomato Energy Limited." Looking at it further, I dont see how "Standard Licence Condition’s (SLCs) 4A and 5" will affect me in any way.

Yep, Tomato is the same, whole house supply for 6 hours overnight at 5p kWh 23.16 with Tomato and 13.37 for 4 hours of peak rate too 40.82 standing charge :) Aye, I installed batteries so I only use off peak, during the peak time the house runs off the stored energy. I'm not convinced about...

Not with this one, Tomato have no exit fees.

Including VAT ! Just like Octopus, Tomato are slow on the emails, very quick on the phone though.

Understood but it is all part of what BG is about. Not sure of the point here other than you DONT use BG for your service. And would be less with other suppliers.

Really...... Have a service plan with them that rockets in price every year, call them for the service they dont turn up, have a breakdown and 2 missed appointments to fix it, boiler cant be repaired and they take weeks to sort out replacement. Hive, also part of BG decide to swith off their...

British Gas are the very worst energy company of all, dreadful service and very high prices, you should change to another energy supplier, any of them are better in all respects than BG.

Aye, thats my stance too, I have made two exceptions though, my car insurance because I do like DirectLine as a company and Ive been impressed by the way they handled a friends claim and the AA their renewal dropped to less than half what I paid the previous year to retain me as a customer. Very...

They dont have an export tariff yet. I'm leaving my export with Octopus for the time being while I look at offers available, you dont have to have the same supplier for import and export.

Unfortunately, they cannot be trusted, I have had issues where customer support made false allegations, lied about how this situation came to light, clearly had a discussion with a third party about my account etc. Be under no illusion, they cannot be trusted.

Sadly, I agree with you, my rose tinted Octopus specs were truly shattered with my experience.

Up to 4 weeks ago I too was very happy with Octopus and couldnt fault them in any way, I had been with Octopus over 7 years. A member of another forum discussed my account with Octopus which resulted in an email from Octopus stating they had noticed some unusual charging practices on my account...